General terms and conditions of business
The following general terms and conditions (GTC) of the following provider apply to all online orders:
Oh, you pretty things
Flower Morning
Allschwilerstrasse 35
4055 Basel
Email: salut@ohyouprettythings.ch
These General Terms and Conditions (GTC) apply to all services offered by Oh, you pretty things, Blüemli Morgen, headquartered in Basel, Switzerland (hereinafter "Blüemli Morgen"). By using Blüemli Morgen's services, you accept the following terms and conditions in their entirety and without modification.
Order
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Orders are placed through the online shop ohyouprettythings.ch of the company Blüemli Morgen.
Every order at ohyouprettythings.ch is binding.
By placing an order, the customer concludes a valid purchase agreement with Blüemli Morgen and agrees to pay for the goods and to accept them. Every order and status change will be communicated to the customer via email. By clicking the Terms and Conditions field during the ordering process, the customer confirms that they have read and fully accept the Terms and Conditions.
Availability
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Blüemli Morgen cannot guarantee the complete availability of its products. Despite order confirmation, it may happen that ordered products can no longer be delivered. If the item is not in stock, Blüemli Morgen will notify you via email of the next possible delivery date. Partial delivery is possible, and any additional delivery costs resulting from such partial delivery will be borne by Blüemli Morgen.
In the event of a significant delay in delivery, the customer has the right to cancel the ordered product or switch to another product. The payment made will be refunded.
Product descriptions may differ slightly from the actual products on ohyouprettythings.ch. Such errors are subject to manufacturer changes due to product range updates. Exchanges or claims for damages due to incorrect images, text, prices, or delayed delivery are excluded.
Delivery
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We keep most items in stock and usually deliver within 1-3 business days. We ship within Switzerland and the Principality of Liechtenstein, as well as to Germany and the rest of the world. The delivery dates we specify are guidelines only. Delivery dates are given to the best of our knowledge but without guarantee. Under no circumstances do delivery delays constitute grounds for claims for damages or a right of withdrawal from the purchase contract.
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Prices
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The final prices quoted are in CHF; further details can be found on the product page.
The prices stated at the time of order are binding (obvious errors excluded). Prices are expressly subject to change.
Shipping and transfer of benefit and risk
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There are no shipping costs for orders of CHF 60.00 or more.
For all other shipments, postage and packaging will be charged at CHF 3.00 or CHF 9.00, depending on the weight. Shipping to Germany is CHF 7.00.
Deliveries are sent to the Swiss Post with Post Pac Priority (A-POST), in Germany as DHL Paket.
The risk passes to the customer upon handover of the goods to the company commissioned with the transport.
There is also the option of self-collection, which is free of charge.
Payment terms
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Ohyouprettythings.ch accepts the following payment methods:
- Prepayment by bank transfer
- Twint
- Purchase on account
- MasterCard + Amex
- VISA
- Cash payment for self-collection with advance notice via email: salut@ohyouprettythings.ch
Retention of title
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The goods remain the property of Blüemli Morgen until the purchase price and all ancillary claims have been paid in full. Blüemli Morgen is entitled to have the retention of title registered in the relevant register.
Exchange, return of goods, complaint of defects
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Right of return / defects
For hygiene reasons, exchanges and returns of opened products are not possible. If you have any questions about an item, please contact us before purchasing; we will be happy to advise you. If the delivered goods differ from the order or are defective, please notify us by email within 3 working days of delivery. After the 3rd working day, the goods are deemed accepted without complaint. After you have informed us, please return the defective goods to us within 1 week and we will replace them free of charge. Defects resulting from improper use are excluded from exchanges. In the case of damage during transport, the complaint must be made within 48 hours, otherwise the right to a free replacement expires.
The right of return is only valid for unopened, original packaging. The right of return begins upon receipt of the goods by the customer. The customer also bears the return shipping costs. If you return the goods within the specified time, the amount will be credited or refunded.
resignation
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Blüemli Morgen reserves the right to withdraw from the purchase contract if a Blüemli Morgen supplier is unable to deliver. The customer will be informed immediately of the unavailability of the ordered goods, and any payments already made by the customer will be refunded without delay.
Data protection
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Blüemli Morgen does not pass on any personal customer data stored by customers in the online shop to third parties.
Excluded are data that are necessary for mailing.
Liability
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Blüemli Morgen assumes no liability for the handling and use of the delivered goods.
Place of jurisdiction and applicable law
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These Terms and Conditions and the contracts concluded based on them are governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is Basel.
General
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Blüemli Morgen may change these General Terms and Conditions at any time without prior notice.
Severability clause
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If any provision of the agreement is declared invalid or legally ineffective, the remaining provisions shall remain unaffected and shall be interpreted as if the agreement had been concluded without the invalid provision.
Basel, November 1, 2016